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All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
All custom ordered flag football sets take an additional 2-3 business days to process.
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer $5 flat rate shipping for orders of 2 or less anywhere in the U.S.A.
Free local delivery is available for orders over $100 within San Diego County. For orders under $100, we charge $5 for local delivery.
Deliveries are made from 8am and 330pm, Monday - Friday. We will contact you via email with the email provided at checkout to notify you on the day of our arrival.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 4-5 days of receiving your shipping confirmation email, please contact us at gridironflags@gmail.com with your name and order number, and we will look into it for you.
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate with your local provider first.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at gridironflags@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at gridironflags@gmail.com.
